Eligibility
- Unopened Items: 30 days for a full refund.
- Opened/Used Items: 14 days for store credit (must be undamaged and in original packaging).
- Defective Items: 30 days for replacement/refund (proof of defect required).
Process
- Email [email protected] to request a Return Authorization (RA) number.
- Ship items with the RA number clearly labeled.
- Refunds issued within 5–7 business days of receipt.
Non-Returnable Items
- Personalized/custom products, perishables, and final sale items.
Exchanges
Free exchanges for defective/wrong items. Contact support for instructions.