Ordering & Payments
Q: What payment methods do you accept?
A: Credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.
Q: Is my payment information secure?
A: Yes! We use SSL encryption and PCI-DSS compliant payment processors like Stripe and PayPal.
Shipping & Delivery
Q: How long does shipping take?
A:
- Standard (3–5 business days): Free on orders over 50;50;6.99 otherwise.
- Expedited (2 business days): $14.99.
- International: 7–21 days (rates calculated at checkout).
Q: Do you ship internationally?
A: Yes! We ship to over 50 countries. Duties/taxes are calculated at checkout for select regions.
Returns & Refunds
Q: Can I return a product if I change my mind?
A: Unopened items can be returned within 30 days for a full refund. Opened items may qualify for store credit.
Q: What if my item arrives damaged?
A: Email photos to [email protected] within 48 hours for a free replacement or refund.
Products & Services
Q: Do you offer warranties?
A: Most products include a 1-year manufacturer warranty. Check product pages for details.
Q: Can I request a product not listed on your site?
A: Yes! Suggest items via our [Product Request Form].